Refund policy

Refunds

  • Yarn Alchemy has a 30-day return policy. To be eligible for a return, the item must be in new and unused condition (unwound, with tags, and in original packaging) with receipt or proof of purchase.
  • Items not eligible for return include: pre-ordered items, sale items, body care items, and gift cards.
  • Refunds will be issued to the card used at purchase. Credit card refunds may take 3-10 days to process.

Class Registration & Cancellation

  • An accurate attendance count is necessary to ensure adequate materials for each class and to prepare instructors for class sizes. If a registrant wishes to withdraw from a class, they must email hello@yarnalchemynwa.com 7 days prior to the beginning of the class.
  • Cancellation requests made 7+ days prior to the start of class will receive a full refund in the form of store credit (gift card).
  • No refunds will be available for cancellations within one week (<7 days) of the class. Please take this into account when you register!
  • Yarn Alchemy reserves the right to cancel or reschedule classes for any reason, including canceling a class that does not meet minimum registration requirements or canceling a class due to inclement weather.  If a class is canceled by Yarn Alchemy, registrants will receive a full refund.

Private Session Registration & Cancellation

  • Private sessions are listed based on instructor availability. Session availability may change at instructor's discretion.
  • There will be no refunds for cancellation of private sessions unless the session is cancelled by the instructor due to illness or unavailability. If a registrant is unable to attend due to illness or other emergency, an attempt will be made to re-schedule the session based on instructor availability. 
  • Yarn Alchemy reserves the right to cancel or reschedule sessions for any reason, including (but not limited to) scheduling conflicts, space constraints, or inclement weather.  If a class is canceled by Yarn Alchemy, registrants will receive a full refund.